We, at Sakan, value your use and engagement with our official website, social media channels, mobile applications, features, and/or other related services (collectively referred to as the "System" or, individually, the "Service"). We highly respect your rights; however, Sakan system (or any party involved in the preparation, production, or distribution of any material in this System) assumes no responsibility for any direct or indirect material or moral damage arising from the use or inability to use this system, or from any error, deletion, or defect in it, or inaccurate (misleading) data provided by the advertiser, or from any delay or interruption in transmission. Also, the advertiser should be aware that registered contact details (mobile number or email) will be publicly disclosed on the Sakan and Amaken systemsto allow the other party to communicate for business transactions. The advertiser is solely responsible for all the data and information registered in the system. Therefore, Sakan and Amaken are not responsible for providing confidentiality or privacy for such data.
We encourage you to read the privacy policy to understand the data we collect, how we use it, and how it is disclosed. This policy applies to all associated or linked services.
1) Data Collected by Amaken System:
Amaken systemcollects diverse user data, such as personal information, devices used, and interactions with the services. Some of this information identifies users directly or when combined with other data.
Data Disclosed:
When using Amaken system, users may be required to provide financial information or details about listed properties or desired features. This may happen, for example, when registering for services, booking, sharing, saving a property, or when communicating with a property contact (such as a real estate agent, broker, property manager, investor, builder, etc.) through the system. Users may also provide information about third party (parties) through the services, for example, if users share a property listing with a recipient via email. Sakan and Amaken system may collect this information along with other information collected from the user's interaction with the system and service or from other companies.
Some information provided by users through the service is collected and processed by a third party on our behalf. For example, when a user requests/reserves services or a property through the site, it may be necessary to collect direct debit/credit card information, which is processed by a third party. If the user needs to use a credit card to use the service, they may be asked to fill in their civil ID to pass this information directly to the "third-party" service providers who need the information to verify the credit card or user background.
Cookies and Web Beacons:
Sakan and Amaken systems use various automated technologies to collect information automatically when using and browsing the system, including cookies, web beacons, and other similar technologies.
Cookies are electronic information pieces that can be transferred to the user's computer or electronic device to uniquely identify the browser. When using the services, we may place one or more cookie files on the user's computer or electronic device or use other technologies that provide similar functions. We may use cookies to link user activity on the services with other information stored about them in the account profile or based on previous interactions with the service to store interests. For example, using cookies helps us improve the quality of the services we provide by identifying information that is most important to the user, tracking interests, measuring the effectiveness of advertising campaigns, or storing information that users may want to retrieve regularly, such as favorite properties or chalets.
Users can adjust settings at any time to reject cookies and share some information, such as the type of mobile device or language used, by adjusting privacy and security settings. Please refer to the instructions provided by the mobile service provider or device manufacturer regarding cookies and sharing some information.
Sakan and Amaken systems may determine the location of your device if you activate the location service on your mobile device, which we use to provide you with information and advertising campaigns based on location. If you wish to disable this feature, you can disable/stop the location service on your mobile device.
We collect information about your use of the Sakan and Amaken systems, including the type of browser used, login times, pages viewed, your IP address, and the page you visited before accessing our services. We also collect information about the computer or mobile device used to access the Sakan System, such as the type of device, operating system, version, unique device identifiers, mobile network ID, and browsing behavior.
Calls between the user and Sakan employees (and/or between the user and the third party) made through the Amaken system (such as real estate agents contacted through a form or link on our site or by using the contact information on our site), may be recorded or monitored for quality assurance and customer service purposes.
Users can provide information publicly through the system, such as leaving feedback for real estate agents or participating in discussion forums.
Collecting Data/Information through Third-Party Services:
Some services require the direct collection of user information by third parties. By using these services, the user grants the right, power, and authorization to act on their behalf to access and transfer personal and financial data from relevant financial institutions. The transfer, storage, and processing of personal and financial information will adhere to the privacy policy.
The company will not intentionally collect personal information for anyone under 18 years old.
2) How the Company Uses Your Data?
We typically use collected data to provide and enhance services, including:
- Providing services, processing transactions, and sending relevant information such as confirmations and invoices.
- Sending technical notifications, updates, security alerts, and administrative messages to users.
- Responding to user comments, questions, and requests, and providing customer service.
- Communicating with users about products, services, promotions, rewards, offers, news, and other relevant information.
- Monitoring and analyzing trends, usage, and activities related to system services.
- Reviewing, modifying, and updating the existing system and developing new systems.
- Detecting and investigating fraudulent transactions and other unlawful activities to protect the rights and properties of the company and its services.
Email Management:
Users may receive emails from the Sakan and Amaken systemsfor various reasons, such as transactions, regular reports, or property listings. Users registered with the Sakan and Amaken systems can manage their communication preferences. Even after unsubscribing from some email correspondence, important transaction or management-related emails may still be sent.
3) How System Sakan Shares or Discloses User Personal Data ?
User privacy is a priority, and only data recorded within the service will be shared. When engaging service providers or business partners, access to personal data is granted as necessary for the intended service, subject to this privacy policy.
Service Providers:
When employing service providers to assist with service operations, access to personal data is granted only as necessary for the intended service, and it is subject to the terms of this privacy policy. The company remains responsible for the privacy of shared personal data.
Business Partners:
When collaborating with business partners (third parties) to offer products and services, access to personal data is granted only as necessary for the intended service and is subject to this privacy policy.
Legal Compliance or Protection Content:
The company believes that access to, use of, maintenance, or disclosure of information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process, or governmental request; (b) enforce or investigate potential violations of the terms of use; (c) detect, prevent, or otherwise address fraud, security, or technical concerns; (d) support audit functions and compliance; or (e) protect the rights, property, or safety of the housing system, its users, or the general public.
Business Transfers:
The company may share personal data in connection with a merger, acquisition, sale of some or all of its assets, whether as a going concern or part of bankruptcy and liquidation proceedings. Data sharing may also occur if it is relevant to such transactions.
4) Targeted Advertising Campaigns:
Sakan and Amaken systems may present advertising campaigns tailored to user interests. This involves the use of cookies or similar technologies to collect data about user activities for improving ad relevance and effectiveness.
5) Disabling Third-Party Data Collection:
Users may disable third-party tracking and analytics cookies as explained in the section below titled "Disabling Information Collection by Third Parties."
6) Links and Third-Party Websites:
The Sakan system and service may link to third-party companies and/or individual websites. Certain features may share user data with third-party websites. The privacy policy of the Sakan and Amaken systems do not extend to these external third-party sites/entities, which may collect data about users. Users should refer directly to the privacy policies of these third parties and their respective websites.
Disabling Information Collection by Third Parties:
Users can manage their preferences regarding third-party tracking and analytics cookies. The service does not respond to the "Do Not Track" signal.
7) Security and Data Preservation:
Sakan and Amaken systems take necessary steps to protect user data shared with us from any unauthorized use (access and disclosure) during transmission or at rest. However, complete security cannot be guaranteed during the transfer of information over the internet or electronic storage. Therefore, please be aware that we cannot ensure absolute security. You can access, update, or delete personal data in your profile by logging into your account on the relevant service. We may retain a copy of the original version of your data in our records. Sakan system will retain your information as long as necessary for the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.
8) Declaration/Transfer of Data to Kuwait:
The main office of Sakan and Amaken systems are located in Kuwait, and acknowledges that the information collected is subject to Kuwaiti law. By using or accessing the provided services or disclosing data in other ways, you agree to its processing, transfer, and storage in/to Kuwait.
9) Contacting Sakan and Amaken Platform:
Please contact us if you have any questions or inquiries about the privacy policy or the practices of Sakan via email at [email protected] or the following address: Kamco Invest Tower, Floor 15, Block 7, AlShuhada Street, Sharq, Kuwait.
10) Updating/Amending the Content of the Privacy Policy:
